Glitches still remain in Ohio State's new Webmail system that prevent users from receiving mail. The system once denied access to about 8,000 people.
"Mail was being delivered, you just couldn't access it." said Larry Glover, associate director of operations at the Office of Information Technology, who was directly responsible for the e-mail overhaul.
OIT recently completed a two-year process of transferring all OSU e-mail accounts to a new Sun-Java Webmail system. The system, designed to handle a greater number of e-mails at one time, cost the University $773,180 and required more than 9,000 hours of work from OIT staff. However, problems still remain and most of them are software-related, according to OIT officials.
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